Hotel Front Desk and Guest Services Associate

Nivea Hospitality; Marysville (OH); Vor Ort; USD 16.531 - 22.041; Vollzeit

Benefits dieser Stelle

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Weekly pay

Paragon monthly bonus incentive

Zusammenfassung

Comfort Suites Marysville is seeking a Hotel Front Desk Representative to greet guests, assist with check-in/check-out, and provide information on hotel services and amenities. You will wear a uniform and manage reservations in the PMS while ensuring accuracy and friendly service.

Responsibilities include processing payments, posting charges, balancing cash, answering phones, and coordinating with housekeeping to communicate room changes.

Qualifikationen

• Front desk hospitality experience preferred
• Ability to stand for 8 hours
• Strong guest service orientation
• Attention to detail and cash handling accuracy

Aufgaben

• Greet guests and assist with check-in/check-out
• Enter or modify reservations in the PMS system
• Post charges to guest accounts and process payments
• Balance cash drawer and maintain daily logs
• Answer phones and respond to guest requests
• Inform housekeeping about room changes
• Maintain front desk area and complete shift checklist

Kenntnisse

Guest services

Cash handling

Reservation management

Communication

Phone etiquette

Tools

PMS software

Jobbeschreibung

Comfort Suites Marysville is seeking a Hotel Front Desk Representative to greet guests, assist with check-in/check-out, and provide information on hotel services and amenities. You will wear a uniform and manage reservations in the PMS while ensuring accuracy and friendly service.

Responsibilities include processing payments, posting charges, balancing cash, answering phones, and coordinating with housekeeping to communicate room changes.