Hotel Front Desk Agent - PTO & Discounts (Full-Time)

Westmont Hospitality Group; Denver (CO); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision insurance

Employee discount program

Paid time off and holidays

Zusammenfassung

Embassy Suites by Hilton Denver Central Park is looking for a Front Desk Agent to deliver prompt, courteous service at the front desk. The role requires friendly, service-oriented individuals with reliability and hotel experience preferred.

This full-time position involves greeting guests, handling registrations, processing payments, and supporting guest satisfaction during check-out. Training provided where needed.

Qualifikationen

• High school diploma preferred.
• Prior hospitality experience preferred.
• Strong math and calculator skills.

Aufgaben

• Greet guests warmly and provide a friendly welcome.
• Process registrations and manage room assignments.
• Verify and imprint credit cards; handle payments and balances.
• Answer phones clearly in English and relay messages.
• Close guest accounts at checkout and ensure guest satisfaction.
• Address guest complaints and resolve issues promptly and fairly.

Kenntnisse

Customer service

Hospitality

Cash handling

Communication

Teamwork

Ausbildung

High school diploma

Jobbeschreibung

Embassy Suites by Hilton Denver Central Park is looking for a Front Desk Agent to deliver prompt, courteous service at the front desk. The role requires friendly, service-oriented individuals with reliability and hotel experience preferred.

This full-time position involves greeting guests, handling registrations, processing payments, and supporting guest satisfaction during check-out. Training provided where needed.