Hotel Front Desk Agent - Guest Experience, Employee Rate

Buyidahorealestate; Blue Ash (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hilton Employee Rate

Job summary

Buyidahorealestate in Blue Ash, Ohio is seeking a friendly hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.

You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, this role offers weekend shifts and opportunities to grow in guest services, with

Qualifications

• Welcoming guests and handling inquiries with tact and professionalism.
• Weekend availability required.
• Experience in guest services or front desk preferred.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Answer inquiries and resolve complaints to ensure guest satisfaction.
• Manage guest accounts and maintain accurate records.

Skills

Customer service mindset

Communication skills

Job description

Buyidahorealestate in Blue Ash, Ohio is seeking a friendly hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.

You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, this role offers weekend shifts and opportunities to grow in guest services, with