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An established industry player is seeking a dedicated hotel front desk agent to join their guest services team. In this role, you will be the first point of contact for guests, ensuring they feel welcomed and attended to during their stay. You will manage bookings, address inquiries, and handle guest complaints while collaborating with other departments to maintain high service standards. This position offers growth opportunities in a dynamic environment, perfect for those who thrive on providing exceptional service. If you have a passion for hospitality and enjoy creating memorable experiences, this could be the perfect fit for you.
Courtyard by Marriott Cleveland Westgate • Westlake, OH, US
Posted 3 days ago
Description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities
Qualifications
Compensation
$15 per hour
About Courtyard by Marriott Cleveland Westgate
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company.