Churchill Hotel Front Desk Agent - Part-time

Remington Hotels; Washington (District of Columbia); On-site; Full time

Job summary

A leading hospitality company seeks a Front Desk Associate to provide excellent service to guests. Responsibilities include checking guests in and out, processing payments, and maintaining knowledge of reservation procedures. Ideal candidates are team players with a strong work ethic and flexibility to work varied schedules.

Qualifications

• Ability to work varying schedules including nights and weekends.
• High work ethic and self-initiative.

Responsibilities

• Greet and check guests in and out of the hotel.
• Process all charges accurately and efficiently.
• Maintain knowledge of the Front Office system.

Skills

High work ethic

Flexibility

Team player

Job description

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist with pre-registration and reservation blocking when necessary.
• Accurately and efficiently process all charges and know how and where to post them.
• Maintain complete working knowledge of the Front Office system, including all daily transactions and less frequent tasks.
• Handle cash transactions accurately, including receiving cash, checks, and credit card payments, and providing correct change.
• Review reservations with special requests and coordinate room blocking accordingly.
• Understand hotel rates, discounts, and their proper handling.
• Possess working knowledge of reservation procedures, including same-day reservations, and be able to take reservations within approximately 2 minutes. Follow cancellation and relocation procedures when necessary.

Compensation

Pay rate: $18.00 hourly (USD)

Qualifications

What we are looking for

• High work ethic and self-initiative
• Flexibility to work varying schedules, including nights, weekends, and holidays
• A team player who enjoys creating great experiences for our guests

About the company

With over four decades in the industry, Remington is a leader in hospitality. We are a community of passionate and focused individuals, led by accessible and authentic leadership. Our collaborative and high-performance culture offers clear goals and ongoing opportunities for growth. Join us and succeed in a dynamic, purposeful environment where your voice is valued, your work matters, and you can build a rewarding career.