Hotel Front Desk 2nd and 3rd shifts

Best Western Mansfield Ohio; Mansfield (OH); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Employee discounts

Free uniforms

Job summary

Best Western Mansfield Ohio is seeking an experienced Front Desk Clerk/Night Auditor to ensure smooth night shift operations and deliver outstanding guest service. Responsibilities include overseeing front desk activities, performing night audits, managing reservations, and providing exceptional customer service. The ideal candidate should have a strong background in hotel operations and be proficient in front desk practices. Flexible working hours are required, and bilingual candidates are preferred. Employee discounts and free uniforms are offered as benefits.

Qualifications

• Minimum of 1 year experience in the hotel industry (preferred but training available).
• Strong customer service skills focused on guest satisfaction.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Oversee front desk operations during night shifts, ensuring efficiency.
• Perform night audits to reconcile daily transactions.
• Provide exceptional customer service by addressing guest inquiries.

Skills

Customer service skills

Communication skills

Proficiency in front desk operations

Night audit procedures

Job description

Benefits

• Employee discounts
• Free uniforms

Company Overview

Hospitality Management is dedicated to providing exceptional service in the hospitality industry, focusing on creating memorable experiences for our guests. With a commitment to excellence and a strong emphasis on teamwork, we strive to foster a positive work environment while delivering top‑notch hotel services.

Summary

We are seeking an experienced Front Desk Clerk/Night Auditor to join our team at Best Western Richland Inn. This role is essential for ensuring smooth operations during night shifts, providing outstanding guest service, and managing front desk activities. The ideal candidate will have a strong background in hotel operations and a passion for hospitality.

Responsibilities

• Oversee front desk operations during night shifts, ensuring all tasks are completed efficiently.
• Stay alert and vigilant at work to ensure personal safety and overall productivity.
• Perform night audits to reconcile daily transactions and prepare reports.
• Provide exceptional customer service by addressing guest inquiries and resolving issues promptly.
• Manage reservations, check‑ins, and check‑outs with accuracy and professionalism.
• Delegate tasks effectively among team members to maintain workflow and efficiency.
• Maintain a clean and organized front desk area while ensuring compliance with hotel policies.

Requirements

• Minimum of 1 year of experience in the hotel industry (preferred but training available).
• Strong customer service skills focused on guest satisfaction.
• Proficiency in front desk operations and night audit procedures.
• Excellent communication skills, both verbal and written.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Bilingual candidates preferred but not mandatory.

Jaiy Ram LLC. is an equal opportunity employer and does not discriminate based on age, race, sex, religious affiliation, sexual orientation, or any other federally protected class of individuals.

All positions are exclusively temporary, with no possibility of transitioning into permanent roles.