Hotel Front Desk Night Audit, 3rd shift

Residence Inn East Peoria; Fond du Lac (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Travel Discounts

Growth opportunities

Job summary

A hotel establishment in Fond du Lac seeks a Night Auditor to manage guest reservations and daily transactions overnight. The ideal candidate will excel in customer service, multi-tasking, and working independently while being available for 3rd shift and weekends. Roles include balancing transactions and executing nightly procedures. Benefits include travel discounts and career growth opportunities.

Qualifications

• Previous hotel or relevant customer service experience is required.
• Must be able to work a flexible schedule, including weekends.

Responsibilities

• Handle guest reservations.
• Answer and transfer phone calls.
• Post charges and balance daily transactions.
• Execute end of night closeout procedures.

Skills

Customer service skills

Multi-tasking

Ability to work independently

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

"Love quiet nights, friendly faces and a job where you can truly own your shift?"

Join our team as a Night Auditor and be the heart of our hotel overnight!

Full Time and Part Time position available!

This individual must have great customer service skills, be able to multi-task, and can comfortably work alone as well as on a team. This is a 3rd shift position. Must have weekend availability.

We invite you to join our team and contribute to the success of providing memorable guests experiences.

Essential Duties and Responsibilities:

• Handles guest reservations.
• Answers and transfers phone calls.
• Posts charges and balances daily transactions.
• Executes end of night closeout procedures as well as prepare for the new day.
• Other duties as assigned.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:

• Travel Discounts to relax and refresh.
• Growth opportunities to keep you challenged in your career.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.