Part Time Night Auditor

Holiday Inn Express and Suites; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Advancement opportunities

Professional development

Positive work environment

Job summary

Holiday Inn Express and Suites in Omaha, NE is seeking a reliable Night Auditor to oversee the front desk during the overnight shift, handle guest check-ins and check-outs, and ensure smooth nightly operations.

The role emphasizes accurate nightly financial reconciliation, strong customer service, multitasking in a fast-paced environment, and the ability to work weekends and holidays.

Qualifications

• Previous experience in night auditing or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a high-volume environment.
• Proficiency with computer systems and software including Microsoft Office and reservation systems such as Hotel Key.
• Excellent attention to detail and problem-solving skills.
• Must work overnight shifts, including weekends and holidays.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Tools

Microsoft Office

Hotel Key / reservation system

Job description

Introduction

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Qualifications

• Previous experience as a night auditor or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems such as Hotel Key.
• Excellent attention to detail and problem-solving skills
• Must work overnight shifts, including weekends and holidays

Perks

• Competitive salary
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment