Hotel F&B General Manager - Bonus Eligible

HEI Hotels & Resorts; Cleveland (OH); Presencial; USD 78.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Vacation, sick and holiday leave

Pet insurance

401(k) with company match

Hotel room discount program

Descripción de la vacante

HEI Hotels & Resorts seeks a seasoned General Manager to lead Masa & Agave Restaurant in Cleveland, OH. Direct day-to-day operations across all restaurant outlets, room service, culinary, and purchasing while building a high-performing team and delivering exceptional guest experiences.

The ideal candidate has 3+ years of general manager experience in stand-alone restaurants, strong hotel operations knowledge, and excellent communication skills.

Formación

• Bachelor's Degree preferred.
• 3+ years of general manager experience, stand alone restaurant experience preferred.
• Hotel knowledge and experience welcome.

Responsabilidades

• Direct day to day operations for restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
• Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
• Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Conocimientos

General management experience

Hotel knowledge

Communication skills

Educación

Bachelor's degree

Descripción del empleo

HEI Hotels & Resorts seeks a seasoned General Manager to lead Masa & Agave Restaurant in Cleveland, OH. Direct day-to-day operations across all restaurant outlets, room service, culinary, and purchasing while building a high-performing team and delivering exceptional guest experiences.

The ideal candidate has 3+ years of general manager experience in stand-alone restaurants, strong hotel operations knowledge, and excellent communication skills.