Hotel Executive Admin & VIP Guest Relations

Omni Hotels; Fort Lauderdale (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Hotels in Fort Lauderdale, FL is seeking an Administrative Assistant to support the General Manager and Executive Office. You will manage daily and weekly reports, handle confidential material, and coordinate communications across corporate offices and ownership.

Responsibilities include maintaining Outlook calendars, creating and modifying Opera reservations, arranging VIP amenities, processing approvals, and coordinating travel for executives and visitors while maintaining guest relations

Qualifications

• Minimum one-year administrative or customer service experience with guest interaction.
• High school education required; college degree preferred.
• Clear and pleasant English communication with guests and colleagues.

Responsibilities

• Assist General Manager and Executive Office
• Manage daily/weekly/monthly reports and correspondence to corporate office and ownership
• Maintain Outlook calendar for executives and ensure timely messages
• Create/modify Opera reservations as directed
• Coordinate travel arrangements for executives and visitors
• Send amenities and welcome cards to VIPs and guests as directed
• Obtain signatures for internal/external routing of checks and expense forms
• Maintain guest relations files and respond to guest correspondence
• Assist with phone coverage for executive and sales offices
• Participate in associate events and committees
• Perform other duties as assigned by management

Skills

English communication

Guest interaction

Administrative experience

Microsoft Office

Calendar management

Education

High School Diploma

College Degree

Tools

Outlook

Opera PMS

Microsoft Office

Job description

Omni Hotels in Fort Lauderdale, FL is seeking an Administrative Assistant to support the General Manager and Executive Office. You will manage daily and weekly reports, handle confidential material, and coordinate communications across corporate offices and ownership.

Responsibilities include maintaining Outlook calendars, creating and modifying Opera reservations, arranging VIP amenities, processing approvals, and coordinating travel for executives and visitors while maintaining guest relations