Hotel Engineering & Maintenance Supervisor

Hyatt Hotels Corporation; Newport Beach (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

Hyatt Regency Newport Beach West is seeking a Maintenance Supervisor to oversee operations maintenance, repair of equipment, and the Preventative Maintenance program in line with Hyatt standards. You will supervise hourly Engineering staff, coordinate scheduling, and ensure guest rooms and public areas meet hotel standards.

You will manage energy usage, respond to emergencies, and maintain safety via fire system inspections and MSDS compliance while delivering high service quality to guests and

Qualifications

• High School diploma or equivalent.
• At least 3 years of progressive experience in a hotel, apartment building or related field.
• Supervisory experience helpful.
• Current Certification of Federal State or Local governing agencies pertaining to trade requirements (e.g. HVAC, pool operation, electrical) as applicable to property.
• Knowledge to operate and repair the hotel's boilers and chillers as required by state, city and local legislation.
• Must have a valid driver's license for the applicable state.
• Strong communication and listening skills; ability to evaluate options quickly and clearly.
• Ability to handle high-pressure situations with composure.
• Must be able to assimilate complex information from disparate sources and adapt as needed.
• Effective at resolving guest and staff concerns.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly and courteous manner.
• Maintain regular attendance in compliance with hotel standards.
• Maintain high standards of personal appearance and grooming per brand standards.
• Always comply with hotel standards and regulations to encourage safe and efficient hotel operations.
• Train and supervise the hourly Engineering staff and coordinate all scheduling.
• Review Engineering staff hours for payroll compilation and submit to accounting on a timely basis.
• Focus the Engineering Department on their role in contributing to the guest service scores.
• Prepare and conduct all Engineering interviews and follow hiring procedures according to hotel standards.
• Attend daily/weekly staff meetings.
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
• Coordinate all inspections of the fire safety systems including extinguishers smok alarms etc. to maintain proper safety standards.
• Manage energy expenses and continually work towards energy conservation.
• Ensure that the Preventative Maintenance program is implemented and administered according to Hyatt standards.
• Evaluate and spot check the work of all staff and contractors or outside laborers.
• Handle guestroom maintenance requests in a timely manner.
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
• Ensure that pool and spa are in compliance with area health codes.
• Always use proper phone etiquette when communicating with other employees.
• Chair Safety Committee as well as helping coordinate fire drills and the training of all employees on safety procedures.
• Establish and maintain key control system.
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
• Perform any other duties as requested by the General Manager.

Skills

Communication

Problem solving

Listening

Education

High School Diploma

Job description

Hyatt Regency Newport Beach West is seeking a Maintenance Supervisor to oversee operations maintenance, repair of equipment, and the Preventative Maintenance program in line with Hyatt standards. You will supervise hourly Engineering staff, coordinate scheduling, and ensure guest rooms and public areas meet hotel standards.

You will manage energy usage, respond to emergencies, and maintain safety via fire system inspections and MSDS compliance while delivering high service quality to guests and