Hotel Data & Contracts Specialist (Hybrid)

Backroads; San Francisco (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Backroads in Berkeley, CA is seeking a Hotel Operations Assistant to ensure data accuracy across internal systems. You will be responsible for timely data entry, generating reports and contracts, and analyzing rate and performance metrics to support partner negotiations.

You will collaborate with contract owners and other departments to support hotel-related processes. The role requires systems-savvy, strong organizational and communication skills, and a proactive, solutions-oriented mindset.

Qualifications

• Navigate and master new systems with ease.
• Proficient in MS Excel and MS Office.
• Strong written and verbal communication skills.
• Excellent time management and prioritization.
• Able to work independently and as part of a team.
• Problem-solving mindset with a proactive approach.
• Enthusiastic about Backroads and active travel.

Responsibilities

• Review and edit contract documents for accuracy and quality.
• Conduct data validation audits to ensure data accuracy in internal systems.
• Take on additional projects to support contracting workflow with 850+ hotel partners.
• Establish a collaborative relationship with contract owners to ensure contract information is accurately represented.

Skills

Excel

Data entry

Communication

Time management

Teamwork

Tools

MS Office

Data systems

Job description

Backroads in Berkeley, CA is seeking a Hotel Operations Assistant to ensure data accuracy across internal systems. You will be responsible for timely data entry, generating reports and contracts, and analyzing rate and performance metrics to support partner negotiations.

You will collaborate with contract owners and other departments to support hotel-related processes. The role requires systems-savvy, strong organizational and communication skills, and a proactive, solutions-oriented mindset.