Hotel Complex Sales Lead — Revenue Growth Champion

Highgate; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Highgate Hotels in San Francisco seeks a Complex Sales Manager responsible for soliciting and closing accounts across market segments to positively impact hotel revenues.

You will develop sales strategies, manage relationships with top accounts, and ensure adherence to Highgate policies while supervising day-to-day sales activities. The role requires hospitality sales experience, strong communication, and the ability to work long hours in a dynamic environment.

Qualifications

• Hotel sales experience preferred.
• College coursework in related field helpful.
• High School diploma or equivalent required.
• Must be skilled in Windows, company-approved spreadsheets and word processing.
• Long hours sometimes required.
• Ability to communicate effectively with all staff and guests.

Responsibilities

• Attend daily Highgate Hotel Business Review (HHBR) meetings.
• Develop knowledge of hotel operations, including F&B, Guest Services and Reservations.
• Meet or exceed set sales goals.
• Operate the Sales Department within the approved budget.
• Participate in MOD coverage and Saturday office duties as scheduled.
• Initiate and follow up on leads and maintain active sales solicitation.
• Develop networking opportunities through community involvement.
• Conduct professional site inspections for clients and entertain as needed.

Skills

Windows

Spreadsheets

Word processing

Communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

College coursework in related field helpful

Job description

Highgate Hotels in San Francisco seeks a Complex Sales Manager responsible for soliciting and closing accounts across market segments to positively impact hotel revenues.

You will develop sales strategies, manage relationships with top accounts, and ensure adherence to Highgate policies while supervising day-to-day sales activities. The role requires hospitality sales experience, strong communication, and the ability to work long hours in a dynamic environment.