Hotel Banquet Captain

The Crescent Hotels Group; Portland (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

The Crescent Hotels & Resorts in Portland, Oregon, is seeking a banquet server to support events in our meeting spaces. You will set up, greet guests, serve during functions, and break down after events, ensuring guest satisfaction and accurate service.

Responsibilities include coordinating with catering staff, verifying function details, and maintaining clean banquet areas throughout shifts. Regular attendance and reliable availability are essential for this role.

Responsibilities

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job description

Description

ESSENTIAL JOB FUNCTIONS:

1. Check server and houseperson banquet event orders to ensure that all information is accurate.
2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
4. Communicate all banquet event order changes to catering or convention services office and affected departments.
5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. Post all banquet checks at end of day and turn in to Night Audit
10. Comply with attendance rules and be available to work on a regular basis.
11. Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts