Banquet Houseperson

Crescent Hotels & Resorts; Tulsa (OK); On-site; USD 20,664 - 27,552; Full time

Job summary

A hospitality company in Oklahoma seeks a Banquet Houseperson to manage the setup and breakdown of banquet functions. This role requires physical strength to handle equipment and a customer service-oriented mindset. Responsibilities include executing detailed setups and maintaining cleanliness and safety standards. Ideal candidates will have open availability for varying hours, including mornings and weekends.

Qualifications

• Ability to lift and/or move up to 50 pounds frequently.
• Knowledge of banquet set up styles and equipment.
• Open availability for early mornings, late evenings, weekends, and holidays.

Responsibilities

• Execute proper setting of function rooms and events.
• Perform breakdowns and resets after events.
• Ensure cleanliness and superior service standards.

Skills

Physical strength

Stamina

Agility

Customer service skills

Job description

Overview

As a Banquet Houseperson you are responsible for the proper execution of the set-up of all banquet functions, including breakdown and resets, with minimal supervision. This role is crucial for ensuring the flawless presentation and physical execution of all resort events. Banquet Housepersons may be called on to perform other banquet duties as needed. This position does require open availability for early mornings, late evenings, weekends and holidays as needed.

Essentials of Job

• Execute the proper setting up of function rooms, coffee breaks, buffets, and bars as needed, using the Banquet Event Order (BEO) as a reference.
• Perform breakdowns and resets promptly, ensuring function rooms are cleaned after every event.
• Utilize knowledge of various types of equipment and set up styles used in meeting rooms.
• Ensure superior service and sanitation standards; all rooms and tabletop utensils must be detailed and presentable before every function.
• Respond to guest needs as requested.

Operational Support and Safety

• Ensure all departmental equipment is in working order and participate in preventative maintenance.
• Conduct daily inspection of banquet hallways, meeting rooms, storerooms, and public areas.
• Participate in pre-shift communication with fellow staff and supervisors for every function.
• Maintain daily exchange of information between the Banquet Captain, Manager, and line-level associates.
• Follow all company safety and security policies and procedures.
• Maintain a clean, safe, and environmentally responsible work environment.
• Report maintenance needs, accidents, injuries, and unsafe work conditions immediately.

Physical Requirements

• Must have the physical strength, stamina, and agility to perform the assigned duties.
• The employee must frequently lift and/or move up to 50 pounds (e.g., tables, chairs, and equipment).
• Physical ability to perform the functions of the job, which includes lifting and moving large equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.