Banquet Captain

The Crescent Hotels Group; Phoenix (AZ); On-site; USD 16,531 - 27,552; Full time

Job summary

The Crescent Hotels & Resorts is seeking a banquet server to supervise banquet staff during setup, service, and breakdown, ensuring safe, accurate execution of banquet orders and guest satisfaction. Report to Catering Service Manager and Banquet Manager; coordinate with staff, verify room setups, communicate changes, and ensure cleanup and post-event checks are completed.

You will supervise staff, coordinate with event staff, check room setups, and assist when needed, while maintaining clean

Qualifications

• Must be able to communicate in English.
• Self-starting personality with even disposition.
• Able to lift up to 30 lbs and move through a crowded room.
• Team player and willing to pitch in with duties.

Responsibilities

• Check banquet event orders for accuracy.
• Verify room set-up follows banquet directions and keep areas neat.
• Contact group representatives and explain how to reach you.
• Communicate all event order changes to relevant offices and departments.
• Coordinate with staff for setups, changes and schedules.
• Verify staffing levels for next day's functions and adjust accordingly.
• Operate as a banquet server when needed (setup, greet, serve, breakdown).
• Inspect banquet areas after function and ensure equipment is returned and areas cleaned.
• Post banquet checks and submit to Night Audit.
• Attend meetings and be available to work regularly.
• Perform other duties as assigned.

Skills

English communication

Self-motivated

Team player

Professional appearance

Able to lift up to 30 lbs

Job description

Description

JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.

REPORTS TO: Catering Service Manager, Banquet Manager

ESSENTIAL JOB FUNCTIONS:

1. 1. Check server and houseperson banquet event orders to ensure that all information is accurate.
2. 2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
3. 3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
4. 4. Communicate all banquet event order changes to catering or convention services office and affected departments.
5. 5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. 6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. 7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
8. 8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. 9. Post all banquet checks at end of day and turn in to Night Audit
10. 10. Comply with attendance rules and be available to work on a regular basis.
11. 11. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch‑in” and help co workers with their job duties and be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts