Hotel Assistant Housekeeping Manager

schultehotelcareers; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance

Life insurance

401k plan with company match

Paid time off

Holiday pay

Pet insurance

Employee Assistance Program

Discounted hotel rooms

Savings Marketplace discounts

Job summary

Collegiate Hotel Group, owner of Graduate by Hilton Ann Arbor, seeks an Assistant Housekeeping Manager to lead daily housekeeping operations and ensure brand standards are met. The role includes scheduling, assigning tasks, and supervising team members to maintain quality service for guests.

The ideal candidate has at least 2 years of housekeeping leadership experience, strong communication and time-management skills, and proficiency with PMS/HMS and MS Office. Competitive benefits are offered.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of housekeeping leadership experience preferred.
• Proficiency with PMS/HMS and Microsoft Office is expected.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage.
• Perform housekeeping duties including making beds, vacuuming, and cleaning.
• Verify and update status of discrepant rooms during shifts.
• Inspect randomly selected rooms to ensure brand standards are met.
• Coach and provide corrective action to housekeeping staff on performance.

Skills

Basic math skills

Effective communication

Strong leadership

Time management

Team development

Conflict resolution

Education

High School Diploma/GED

Tools

PMS (Property Management System)

HMS

Microsoft Office

Job description

Collegiate Hotel Group®, is seeking an Assistant Housekeeping Manager to join the Graduate by Hilton Ann Arbor and its brilliant team of hospitality enthusiasts

JOB DUTIES AND RESPONSIBILITIEMS

• Schedules room and cleaning assignments to ensure proper coverage

• Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning

• Verifies and updates status of discrepant rooms throughout the shift

• Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.

• Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms

• Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property

• Interviews, hires, develops, and disciplines direct employees

• Perform property walk and report identified deficiencies

• Participates in scheduling employees to business demands and tracking employee time and attendance

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met

• Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.

• Other duties as assigned.

EDUCATION AND EXPERIENCE

• High School Diploma/GED. Post high school education preferr

• Minimum of 2 years in housekeeping leadership experience

KNOWLEDGE, SKILLS AND ABILITIES

• Basic math skills

• HMS and/or experience using a property management system (PMS)

• Microsoft Office experience

• Ability to communicate effectively verbally and in writing

• Strong leadership skills

• Ability to exceed expectations of guests and team members

• Excellent time management skills

BENEFITS/ PERKS

• Work today, get paid today, with Daily Pay!

• Free telemedicine and virtual mental health care access for all team members starting day one!

• Multiple health insurance and life insurance options

• 401k plan + company match

• Paid time off for eligible team members

• Holiday pay/ paid holidays

• Pet insurance

• Employee Assistance Program

• Discounted hotel rooms

• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Collegiate Hotel Group is an Equal Opportunity Employer.