Hotel Room Attendant

schultehotelcareers; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance options

401k plan

Paid time off

Holiday pay

Pet insurance

Employee Assistance Program

Discounted hotel rooms

Savings Marketplace discounts

Job summary

Collegiate Hotel Group is seeking a Room Attendant to join Graduate by Hilton Ann Arbor. The role involves cleaning guest rooms and public areas to high standards, stocking supplies, and ensuring guest satisfaction in a bustling hotel environment.

You will work as part of a team, follow safety procedures, and provide excellent service to guests, with opportunities to grow within the hospitality group.

Qualifications

• Ability to multi-task.
• Clear verbal and written communication.
• Team player with guest-focused approach.
• Commitment to cleanliness and safety standards.
• Willingness to learn and follow hotel procedures.

Responsibilities

• Clean rooms and public areas to company standards.
• Ensure rooms have clean linen, bedding and towels.
• Stock soap, tissues, drinking glasses, etc., in rooms.
• Identify items left by guests and report per lost-and-found procedures.
• Follow safety and security procedures as mandated by the hotel.

Skills

Multi-tasking

Communication

Team player

Guest service

Cleanliness standards

Job description

Collegiate Hotel Group®, is seeking a Room Attendant to join Graduate by Hilton Ann Arbor and its brilliant team of hospitality enthusiasts.

JOB DUTIES AND RESPONSIBILITIES

• Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards

• Ensures that rooms have clean linen, bedding and towels

• Understands and follows all safety and security procedures as mandated by the hotel

• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)

• Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.

• Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures

• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to multi-task

• Ability to communicate effectively verbally and in writing

• Team player

• Ability to exceed expectations of guests

• Knowledge of cleanliness standards

BENEFITS/ PERKS

• Work today, get paid today, with Daily Pay!

• Free telemedicine and virtual mental health care access for all team members starting day one!

• Multiple health insurance and life insurance options

• 401k plan + company match

• Paid time off for eligible team members

• Holiday pay/ paid holidays

• Pet insurance

• Employee Assistance Program

• Discounted hotel rooms

• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Collegiate Hotel Group is an Equal Opportunity Employer.