Hotel Assistant GM: Lead Operations & Guest Experience

Extended-Stay-Hotel; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

ESA Management, LLC is seeking an Assistant General Manager for a Marietta, GA hotel. The AGM assists the GM in managing day-to-day operations, leads hourly staff, and promotes exceptional guest satisfaction and associate morale.

The role requires strong leadership, safety focus, and the ability to train and onboard new hires while driving revenue and ensuring compliance with company standards.

Qualifications

• Hotel or hospitality experience required.
• High school diploma or GED required.
• Supervisory experience preferred.
• Demonstrated leadership ability desired.
• Some college-level courses preferred.

Responsibilities

• Manages daily hotel operations and ensures guest satisfaction.
• Oversees onboarding and training of associates.
• Ensures safety and security procedures are followed.
• Acts as manager on duty in GM/MUGM absence.
• Reviews guest issues and resolves promptly.
• Assists in budgeting and revenue initiatives.

Skills

Fluent English

PMS system proficiency

Math skills

Reading/comprehension

Supervisory skills

Prioritization

Education

High School Diploma or GED

Tools

Property Management System (PMS)

Job description

ESA Management, LLC is seeking an Assistant General Manager for a Marietta, GA hotel. The AGM assists the GM in managing day-to-day operations, leads hourly staff, and promotes exceptional guest satisfaction and associate morale.

The role requires strong leadership, safety focus, and the ability to train and onboard new hires while driving revenue and ensuring compliance with company standards.