Hotel Assistant General Manager: Growth & Guest Experience

Highgate Hotels L.P.; Colorado Springs (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Educational opportunities / Tuition Re

Employee assistance program (EAP)

Job summary

Highgate Hotels is seeking an Assistant General Manager for its Colorado Springs property. The role focuses on maximizing profitability through revenue generation, cost control, and exceptional guest service while developing hotel staff.

You will oversee sales efforts, budgeting, and financial reviews, ensuring compliance with company SOPs. The position requires leadership, strong communication, and a hands-on management approach to daily operations.

Qualifications

• Must be able to effectively communicate both verbally and in writing.
• Develop managers for future advancement through training and coaching.
• Maintain a warm, friendly demeanor and guest-focused service.

Responsibilities

• Drive hotel sales efforts and manage client relationships with top accounts.
• Oversee budgeting, forecasting, and financial reviews to ensure profitability.
• Lead and train department heads and participate in MOD coverage as scheduled.
• Ensure compliance with Highgate Hotel standards and SOPs throughout the property.

Skills

Communication

Leadership

Sales skills

Budgeting

Education

Bachelor's Degree

Job description

Highgate Hotels is seeking an Assistant General Manager for its Colorado Springs property. The role focuses on maximizing profitability through revenue generation, cost control, and exceptional guest service while developing hotel staff.

You will oversee sales efforts, budgeting, and financial reviews, ensuring compliance with company SOPs. The position requires leadership, strong communication, and a hands-on management approach to daily operations.