Hotel Operations Leader — Assistant General Manager

Highgate Hotels, LP; Colorado Springs (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels is seeking an Assistant General Manager for SpringHill Suites Colorado Springs North Air Force Academy to drive profitability through revenue generation, cost control, and guest satisfaction while developing hotel staff. The role requires leadership across departments and adherence to Highgate SOPs.

The position is full-time at SpringHill Suites in Colorado Springs, with responsibilities spanning sales, budgeting, and operations management to maintain high service standards.

Qualifications

• At least 5-6 years progressive experience in a hotel.
• Bachelor's Degree preferred.
• Long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Effective communication with all levels of employees and guests.

Responsibilities

• Play a pivotal role in hotel sales efforts, including calling on top ten accounts and meeting clients.
• Tour the operating departments daily and make adjustments via department heads.
• Conduct weekly staff meetings and training sessions.
• Meet all financial review dates and corporate directed programs on time.
• Forecast monthly the hotel’s financial position and analyze data for accurate reforecasts.
• Oversee budgeting processes and ensure compliance with SOPs and service standards.

Skills

Hotel management

Leadership

Sales & revenue

Team development

Budgeting

Education

Bachelor's Degree preferred

Job description

Highgate Hotels is seeking an Assistant General Manager for SpringHill Suites Colorado Springs North Air Force Academy to drive profitability through revenue generation, cost control, and guest satisfaction while developing hotel staff. The role requires leadership across departments and adherence to Highgate SOPs.

The position is full-time at SpringHill Suites in Colorado Springs, with responsibilities spanning sales, budgeting, and operations management to maintain high service standards.