Hotel Assistant General Manager

Hilton Garden Inn - Tallahassee; Tallahassee (FL); On-site; USD 62,000 - 90,000; Full time

Job summary

Hilton Garden Inn - Tallahassee is seeking an experienced Assistant General Manager to support the General Manager in daily hotel operations and guest service excellence, ensuring brand standards are consistently met and guests leave with memorable experiences.

This hands-on leader will oversee departments, supervise staff, monitor financial performance, coordinate with departments such as front desk, housekeeping, and food & beverage, and step in for the GM when needed to keep operations

Qualifications

• Experience leading a hotel or guest services team.
• Hands-on management with focus on guest satisfaction.
• Ability to oversee departments and monitor operations.

Responsibilities

• Assist the General Manager in daily hotel operations.
• Supervise team members and ensure service standards.
• Monitor financial performance and cost controls.
• Step in for GM when unavailable to maintain smooth operations.

Skills

Leadership

Guest service

Operations management

Team supervision

Job description

Are you a motivated hospitality professional who thrives on delivering exceptional guest service and leading a successful hotel team? We are seeking an experienced and service-oriented Assistant General Manager (AGM) to support the General Manager in overseeing daily hotel operations, maintaining high service standards, and maximizing guest satisfaction and operational performance.

The ideal candidate will have strong leadership skills, a hands-on management approach, and a passion for creating outstanding guest experiences. This individual will assist in managing hotel departments, supervising team members, monitoring financial performance, and ensuring the property operates efficiently. When the General Manager is unavailable, the Assistant General Manager will assume leadership responsibilities and help ensure smooth day-to-day operations.