Assistant General Manager

VP Management; Salem (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

VP Management is seeking an Assistant General Manager to oversee hotel operations, drive profitability, and ensure service and product quality. The AGM will supervise day-to-day activities, coordinate staff, and ensure compliance with policies while actively participating in Front Desk operations.

The role requires a strong hospitality background, Front Desk experience, and 2-4 years of management experience with full availability.

Qualifications

• Experience in the hospitality industry is required.
• Front Desk and/or hotel experience is required.
• 2-4 years of management experience.
• Must have FULL availability.

Responsibilities

• Manage day-to-day operations and assignments of the hotel.
• Plan and organize work, communicate goals, and schedule/delegate work.
• Advise staff of policies and procedures, identify options and resolve issues.
• Initiate disciplinary or other staff actions per company policies.
• Ensure hotel quality standards in appearance, maintenance, and cleanliness; implement preventative maintenance.
• Ensure staff are trained and have tools and equipment needed to perform their jobs.
• Maintain a sage and secure environment for guests, employees, and hotel assets; comply with Health and Safety programs.
• Report to the General Manager; as a hands-on AGM, participate in Front Desk operations.

Skills

Hospitality

Customer service

Staff leadership

Computer skills

Job description

Assistant General Manager

We are currently looking for an Assistant General Manager (AGM). This Challenging position has the overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, drive hotel performance, and the development of people.

Job Responsibilities

Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/delegate work. Advise staff of formal policies and procedures, identify options and resolve issues. Initiate disciplinary, or other staff related actions in accordance with company policies.

Ensure that hotel quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance, and cleanliness; establish and maintain preventative maintenance programs to protect eh physical assets of the hotel.

Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.

Ensure a sage and secure environment for guests, employees, and hotel assets. Comply with our corporate Health and Safety programs.

This position reports directly to the General Manager of the hotel, as this is a hands on position the (AGM) will be required to conduct his or her responsibilities while playing an active role with the Front Desk operations.

Qualifications

• The successful candidate must be proficient with computers, and have a strong background in the Hospitality industry.


• Previous Front Desk and/or hotel experience required.


• 2-4 years management experience


• Must have FULL availability