Hotel Assistant General Manager

Ascent Hospitality; Hammond (IN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits Package

401(k) with Employer Match

Paid Time Off & Holiday Pay

Insurance Plan Options

Hotel Team Member Discounts

Employee Recognition & Appreciation

Career Growth & Advancement

Supportive Corporate Leadership Team

Opportunity to Grow as a Hospitality L

Job summary

Ascent Hospitality is seeking an experienced Assistant General Manager for the Hampton Inn & Suites in Hammond, IN. You will support daily hotel operations, lead departments, and develop a high-performing team to deliver exceptional guest service and financial results.

This hands-on leadership role requires a proactive leader who can manage staff, analyze performance, and coordinate across departments to uphold Hilton standards and drive guest satisfaction.

Qualifications

• Previous hotel leadership experience.
• Broad understanding of hotel operations and guest service.
• Hilton brand experience preferred.
• Hands-on, organized, accountable, and results-oriented.

Responsibilities

• Support the General Manager in overseeing daily hotel operations.
• Help department leaders meet service, staffing, and performance goals.
• Coach, develop, and support team members and supervisors.
• Assist with guest concerns and promote a consistent commitment to service.
• Monitor labor, expenses, guest feedback, and operational results.
• Help review reports, budgets, forecasts, and department performance.
• Coordinate across departments to address operational needs and improve efficiency.
• Support recruiting, onboarding, training, and team engagement.
• Ensure compliance with Hilton brand standards, company policies, and safety procedures.
• Act for the General Manager when assigned and communicate key updates to hotel leadership.
• Identify opportunities to improve guest satisfaction, team performance, and profitability.

Skills

Leadership

Communication

Problem solving

Team motivation

Time management

Education

Hospitality or Business education

Job description

Position/Role

Assistant General Manager

Location

Hammond, IN

Hotel

Hampton Inn & Suites

Salary Range

$50k- $55k Annually (Compensation is negotiable and commensurate with experience, qualifications, and overall background.)

Support the Team. Strengthen Operations. Make a Difference.

Join Ascent Hospitality and help lead hotel operations at the Hampton Inn & Suites in Hammond.

Ascent Hospitality owns and operates a portfolio of 42 award-winning hotels across Alabama, Indiana, Georgia, Mississippi, and Tennessee.

About the Role

Ascent Hospitality is seeking an experienced, hands-on Assistant General Manager to support the General Manager and help oversee the hotel’s day-to-day operations. This is an opportunity for a motivated hospitality leader to support team development, guest satisfaction, and financial performance while helping ensure smooth operations across departments.

Employee Perks & Benefits

• Competitive Salary


• Comprehensive Benefits Package


• 401(k) with Employer Match


• Paid Time Off & Holiday Pay


• Insurance Plan Options


• Hotel Team Member Discounts


• Employee Recognition & Appreciation Programs


• Career Growth & Advancement Opportunities


• Supportive Corporate Leadership Team


• Opportunity to Grow as a Hospitality Leader

What You Will Do

• Support the General Manager in overseeing daily hotel operations.


• Help department leaders meet service, staffing, and performance goals.


• Coach, develop, and support team members and supervisors.


• Assist with guest concerns and promote a consistent commitment to service.


• Monitor labor, expenses, guest feedback, and operational results.


• Help review reports, budgets, forecasts, and department performance.


• Coordinate across departments to address operational needs and improve efficiency.


• Support recruiting, onboarding, training, and team engagement.


• Help ensure compliance with Hilton brand standards, company policies, and safety procedures.


• Act for the General Manager when assigned and communicate key updates to hotel leadership.


• Identify opportunities to improve guest satisfaction, team performance, and profitability.

What We Are Looking For

• Previous hotel leadership experience, such as Assistant General Manager, department head, or senior operations supervisor.


• Broad understanding of hotel operations and guest service.


• Strong leadership, communication, and problem-solving skills.


• Ability to motivate teams and manage competing priorities.


• Familiarity with hotel financial reports, labor management, and operational standards.


• Hands-on, organized, accountable, and results-oriented approach.


• Hilton brand experience preferred.


• Hospitality, Business, or related education preferred.


• Flexibility to support hotel operations as business needs require.

Lead with Purpose. Grow Your Leadership. Support Hotel Success.

If you’re ready to take the next step in your hospitality career and help a hotel team succeed, we’d love to hear from you.

Ascent Hospitality is an Equal Opportunity Employer (EEO).