Hotel Administrator - Office Manager

Southwest Hospitality Management LLC; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Employee perks

Job summary

Graduate by Hilton Tempe in Tempe, AZ, seeks a full-time Hotel Administrator - Office Manager to organize daily operations, support teams, and maintain orderly records. You’ll coordinate schedules, assist onboarding, and help manage accounting and payroll tasks with a positive, proactive approach.

You’ll need a Bachelor's in Hotel Management or related field and 2+ years in hotel admin, plus strong Microsoft Office proficiency and excellent communication skills.

Qualifications

• Bachelor's degree in Hotel Management, Business Administration, or equivalent
• 2+ years of hotel administrative, accounting, or office experience
• Proficient in Microsoft programs
• Strong initiative and ability to work independently
• Excellent communication and customer service skills
• Excellent organizational skills, with the ability to prioritize, strategize, and manage workload
• Strong attention to detail, accuracy, and time management skills

Responsibilities

• Help bring structure and consistency to daily hotel operations
• Coordinate with departments and support onboarding and administrative processes
• Review documentation, answer questions, and coordinate schedules
• Assist with accounting and payroll related tasks and confidentiality requirements

Skills

Strong communication

Customer service

Organizational skills

Time management

Independent work

Education

Bachelor's degree in Hotel Management or related field

Tools

Microsoft Office Suite

Job description

At Graduate by Hilton Tempe, we're proud of the welcoming culture we've built and the people who make our hotel such a special place to work. We're currently hiring a full-time Hotel Administrator - Office Manager in Tempe, AZ, and we're looking for someone who enjoys staying organized, supporting teams, and helping operations run efficiently.

Pay: Competitive

Benefits: We offer a valuable benefits package and employee perks.

If this sounds like the right Hotel Administrator - Office Manager opportunity, keep reading!

YOUR IMPACT ON OUR TEAM

As our Hotel Administrator - Office Manager, you'll be the person who helps bring structure and consistency to the hotel's daily operations. You'll stay connected with departments throughout the property, helping managers stay organized, supporting team members through onboarding and administrative processes, and ensuring important information is where it needs to be. You'll jump between reviewing documentation, answering questions, coordinating schedules, and keeping accounting and payroll-related tasks moving forward. When details need attention or a department needs support, you'll step in with solutions and a positive attitude. Your ability to balance multiple priorities will help create a workplace where teams can focus on providing outstanding guest experiences while knowing the administrative side of the business is in good hands.

WHAT YOU'LL BRING TO THE TEAM

• Bachelor's degree in Hotel Management, Business Administration, or equivalent experience
• 2+ years of hotel administrative, accounting, or office experience
• Proficient in Microsoft programs
• Strong initiative and ability to work independently
• Excellent communication and customer service skills
• Excellent organizational skills, with the ability to prioritize, strategize, and manage workload
• Strong attention to detail, accuracy, and time management skills
• Ability to push and pull up to 40 lbs. and carry up to 20 lbs.
• Ability to bend, reach, kneel, and grip items when handling files, supplies, and office equipment
• Ability to work cohesively with co-workers as part of a team while maintaining confidentiality

DISCOVER WHO WE ARE

At Graduate by Hilton Tempe, you'll join a hotel that captures the unique energy, history, and traditions of Tempe while celebrating the pride and spirit of Arizona State University. Located just steps from campus and the iconic Gammage Theater, the hotel offers a distinctive guest experience with Arizona-inspired design and signature Graduate touches throughout. Team members enjoy working in a welcoming, upbeat environment where creativity, collaboration, and genuine hospitality are valued every day. Backed by the trusted Hilton name, employees have access to opportunities for career development, professional growth, and the chance to be part of a team dedicated to creating memorable experiences for every guest. If you're looking for a workplace that offers a fun atmosphere, supportive culture, and room to grow, Graduate by Hilton Tempe is a great place to build your career.