Night Auditor

Hyatt Place Hyatt House Tempe/Phoenix/University; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Place Hyatt House Tempe/Phoenix/University is seeking a detail-oriented night auditor to manage front desk operations and guest interactions. You will handle check-ins/outs, calls, and ensure service standards are met while maintaining a welcoming atmosphere in Tempe, AZ.

Ideal candidates have a high school diploma or equivalent and basic computer skills, with experience in hotel operations. The role emphasizes multitasking, accuracy in financial transactions, and knowledge of our hotel's

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Experience in hotel operations.

Responsibilities

• Ensure every guest leaves satisfied by resolving any complaints and delivering unparalleled service.
• Keep your knowledge sharp on everything our hotel offers, from services and amenities to room details and promotions.
• Maintain the elegance and cleanliness of your work area, embodying the order and beauty of the desert oasis outside.
• Manage financial transactions with precision, ensuring the security of your bank and accuracy in every exchange.
• Stay vigilant with our Property Management System, safeguarding data and mastering daily reports and audits.
• Distribute reports and handle documentation with the meticulousness of a scholar, ensuring everything is up to date for smooth operations.

Skills

Front desk operations

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Property Management System

Job description

Imagine immersing yourself in the vibrant energy of Tempe, AZ, where innovation meets tradition, right at the heart of university life. This unique opportunity blends the dynamic university atmosphere with the exclusive comforts and services of the Hyatt Place Hyatt House Tempe/Phoenix/University. Here, every night brings new challenges and learning opportunities, nestled in a city known for its sunny days and exciting nightlife.

Your New Role

Step into a world where you are the ambassador of comfort and efficiency during the twilight hours. Your mission: to manage the front desk operations seamlessly, ensuring every guest’s check-in and check-out is as welcoming as the Arizona sunrise. You’ll be the go-to person for incoming calls, ensuring every guest interaction meets our high standards of service.

What You’ll Do

• Ensure every guest leaves satisfied by resolving any complaints and delivering unparalleled service.
• Keep your knowledge sharp on everything our hotel offers, from services and amenities to room details and promotions.
• Maintain the elegance and cleanliness of your work area, embodying the order and beauty of the desert oasis outside.
• Manage financial transactions with precision, ensuring the security of your bank and accuracy in every exchange.
• Stay vigilant with our Property Management System, safeguarding data and mastering daily reports and audits.
• Distribute reports and handle documentation with the meticulousness of a scholar, ensuring everything is up to date for smooth operations.

Who You Are

A night owl with a keen eye for detail, you thrive when the world quiets down. Your experience in hotel operations shines through in your ability to multitask and your proactive approach to problem-solving. With a high school diploma or equivalent and basic computer skills, you’re ready to take on the night and ensure all is well at the hotel while the city sleeps.

Join Our Team

Working at Hyatt Place Hyatt House Tempe/Phoenix/University, you’re not just taking on a job; you’re becoming part of a community. In addition to being surrounded by the buzzing energy of a college town, you’ll enjoy the stability and benefits that come with being part of a world-renowned hotel chain. Embrace the opportunity to grow professionally and personally in an environment that values your contributions and helps you reach your full potential.

Why Tempe?

Located in the heart of Arizona’s Valley of the Sun, Tempe offers a unique blend of the cosmopolitan and the suburban, enriched by the academic vibrancy of Arizona State University. Whether you’re into arts and culture, sports, or enjoying nature at the Tempe Town Lake, there’s something here for you.

Ready to redefine guest service under the stars? Join us at Hyatt Place Hyatt House Tempe/Phoenix/University, where your career goals meet our guest’s expectations. It’s more than a job; it’s a journey in one of the most exhilarating locales in Arizona.

Source: Hospitality Online