Host - The Rustic Galleria

FreeRange Concepts; Houston (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

FreeRange Concepts in Houston, TX is seeking a welcoming Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, escort guests to dining or bar areas, and hand out menus while introducing service staff.

You should have strong organizational and people skills to ensure a positive dining experience from arrival to departure. The role emphasizes excellent customer service and helping create remarkable memories for guests.

Formación

• Familiarity with health and safety regulations.
• Excellent communication skills, both by phone and in person.
• Strong organizational abilities to monitor seating across dining and bar areas.
• Good physical condition to walk and stand for long shifts.
• TABC and Food Handler certifications are preferred.

Responsabilidades

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to dining or bar areas.
• Present menus and introduce server names.
• Greet departing guests and thank them for joining us.
• Maintain a clean host reception area.
• Assist guests needing extra attention (children, elderly).
• Answer incoming calls and address queries.
• Assist with To-Go orders.

Conocimientos

Communication skills

Organizational skills

People skills

Descripción del empleo

We are looking for a Host to join our team and be the first point of contact for our guests.

Host responsibilities include greeting guests, providing accurate wait times and escorting guests to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you will ensure we provide excellent customer service and Create Remarkable Memories for our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Escort guests to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure, thanking them for joining us
• Maintain a clean host reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist with Togo Orders

Qualifications

• Familiarity with health and safety regulations
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area for available Seating
• Good physical condition to walk and stand during an entire shift
• Comply with all food and beverage regulations: TABC Certified and Food Handler Certified www.learn2serve.com