HOST PERSON

Caesars Entertainment; Greenville (MS); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Caesars Entertainment is seeking a friendly Host/Hostess to greet guests, manage seating, and assist with reservations. You will coordinate with servers and staff to ensure smooth seating flow and accurate wait times.

Duties include answering phones, taking take-out orders, explaining menu items, and maintaining a clean front-of-house area. A professional appearance and excellent communication are essential in a fast-paced guest-facing environment.

Qualifications

• Strong communication with guests and staff.
• Efficiently manage seating, waitlists, and reservations.
• Friendly, attentive customer service orientation.
• Ability to multitask during busy periods.
• Maintain a professional, presentable appearance.

Responsibilities

• Greet guests and provide a warm first impression.
• Manage seating charts and monitor waitlists to optimize table turnover.
• Escort guests to tables, present menus, and communicate estimated wait times.
• Answer phones, take reservations, handle take-out orders, and explain menu items.
• Coordinate with servers and kitchen for smooth service flow and guest satisfaction.

Skills

Strong communication

Organization

Time management

Customer service

Multitasking

Professionalism

Job description

Job Description

Greeting and Welcoming Guests: Host Person provides a warm, friendly first impression by greeting guests as they arrive, answering questions, and making them feel comfortable. Manage seating charts, maintain organized waitlists, escort guests to tables, provide menus, and inform guests of estimated wait times. Hostesses also handle reservations and coordinate with staff to optimize table turnover. Throughout the dining experience, hostesses monitor guest needs, address concerns promptly, and ensure satisfaction. They may also assist with special events, large groups, or promotions. Front-of-House Maintenance: Hostesses keep the entrance, host stand, and dining areas clean and organized. They may perform light housekeeping duties such as cleaning menus, glasses, and ensuring restrooms are stocked and orderly. Effective communication with servers, kitchen staff, and management is essential to maintain smooth service. Hostesses may relay drink or food orders, update staff on guest arrivals, and assist in coordinating service flow. Host Person will answer phones, take reservations, handle take-out orders, explain menu items, or perform cashier duties

Qualifications

• Strong Communication: Ability to interact politely and clearly with guests and staff.
• Organization and Time Management: Efficiently manage seating, waitlists, and reservations.
• Customer Service Orientation: Friendly, attentive, and proactive in addressing guest needs.
• Multitasking: Handle multiple tasks simultaneously, especially during busy periods.
• Professionalism: Maintain a positive attitude and presentable appearance at all times