Bull Operator - PBR Cary

Xfinity Live!; Cary (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

PBR Cary is seeking a Bull Operator to join a lively venue in Cary, NC. You will engage guests with an energetic, safe, and friendly approach while managing the mechanical bull system and promoting promotions. Prior hosting or service experience is preferred, with a focus on clear communication and safety rules.

Must be 18+ and comfortable working nights, weekends, and holidays. Responsibilities include ID verification, waiver handling, and reporting equipment concerns to supervisors to ensure

Qualifications

• Experience in customer service or hosting roles is required.
• Fluent English; other languages are a plus.
• Ability to communicate clearly and maintain a friendly, professional demeanor.

Responsibilities

• Provide energetic, outgoing service with professionalism.
• Perform duties to ensure proper steps of service.
• Offer polite, professional customer service and engage guests.
• Effectively communicate with guests and staff.
• Explain current promotions to guests.
• Familiarize with mechanical bull controls to ensure guest safety.
• Verify age by scanning IDs and obtain waiver signatures.
• Ensure guests understand rules and sign waivers.
• Report unsafe or malfunctioning equipment to supervisor.

Skills

Customer service

Hosting experience

English fluency

Tools

Mechanical equipment operation

Job description

PBR Cary
301 Fenton Gateway Drive
Cary, NC 27511, USA

Description

From the toughest sport on dirt, comes North Carolina's most stunning country bar; PBR Cary. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Bull Operator Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Bull Operator Qualifications

• At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
• Must be at least age 18.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
• Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
• Alcohol awareness certification as required by local or state government agency.
• Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
• Basic math skills are frequently used when working within a large crowd of guests.
• May be required to work nights, weekends, and/or holidays.

The Bull Operator position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
• Frequently standing up and moving about the venue.
• Frequently handling objects and equipment to maintain the Bull Pen.
• Frequently bending, stooping, kneeling, climbing and crawling.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.