Host- Noggin Room

Hotel Investment Services, Inc.; Petoskey (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Earned Sick Time (based on eligibility

401k with match

Dining and Lodging Discounts

Job summary

Hotel Investment Services, Inc. is seeking friendly hosts/hostesses to provide a welcoming guest experience in our Noggin Room dining area. You will seat guests, present menus, assist with water service, and coordinate with servers and management to ensure smooth service.

The role requires strong customer service and phone skills, the ability to stand for extended periods, and basic computer skills. Weekend and holiday availability is expected.

Qualifications

• Excellent customer service and phone skills.
• Basic computer skills required.

Responsibilities

• Greet guests and engage them to ensure a welcoming dining experience.
• Seat guests and present menus, water service.
• Manage wait lists during busy periods.
• Answer phone calls and take reservations.
• Maintain entryway, dining room and public areas.
• Coordinate with servers, bar, kitchen and management.
• Thank guests as they leave.
• Assist with bussing and resetting tables.

Skills

Customer service

Phone skills

Communication

Teamwork

Basic computer skills

Job description

Career Opportunities with Hotel Investment Services

A great place to work.

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First impressions count! As first point of contact here at the iconic Noggin Room, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!

Duties & Responsibilities:

Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome

Engage guests in conversation as you seat them

Provide menus, water service and introduce the server to their guests

Manage wait lists during volume to set guest expectations

Speak courteously when answering the telephone

Communicate effectively with servers, bar, kitchen and management on level of business

Ensure all guests are sincerely thanked as they leave

Bus and prep tables for service, clearing dishes and glassware and resetting as needed

Answer phone calls and make reservations

Maintain clean and organized entryway, dining room and public areas

Communicate effectively with servers, bar, kitchen and management on level of business

Qualifications:

Must be at least 16 years of age

Must be able to work weekends and holidays

Must be able to stand for at least 5 hours at a time

Basic computer skills required

Excellent customer service and phone skills

• Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match – Dining and Lodging Discounts