Host - Part Time and Full Time Openings

Cliff House Maine; Cape Neddick (ME); On-site; USD 22,000 - 31,000; Full time

Job summary

Cliff House Maine is seeking a friendly Host/Hostess to greet guests, seat them, and maintain a welcoming dining environment. You will support the dining room team, monitor activity, and communicate guest needs with staff to ensure a smooth experience.

The role emphasizes proactive service, multi-tasking, and a commitment to guest satisfaction, with a focus on creating memorable visits for guests who choose Cliff House Maine.

Qualifications

• Flexibility with work days and hours.
• Experience providing service to others is preferred.
• Familiarity with restaurant terminology and food service techniques is preferred.
• Ability to create positive experiences for guests.
• Excellent verbal and written English communication skills.
• able to multi-task while maintaining accuracy and guest satisfaction.

Responsibilities

• Greet guests warmly and seat them.
• Proactively support the restaurant team and monitor dining room activity.
• Collaborate with team members to communicate guest needs or requests.
• Resolve guest complaints and help build guest loyalty.
• Multi-task effectively at a fast pace while keeping the host stand organized.
• Thank guests as they leave and invite them to return.

Skills

Flexibility

Service experience

Restaurant terminology

People person

Communication skills

Multi-tasking

Job description

Job Summary

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.

Pay: $19 per hour

Responsibilities

• Warmly greet guests into the restaurant.
• Proactively support the restaurant team while monitoring dining room activity.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
• Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area.
• Sincerely thank guests leaving the restaurant and invite them to return.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous Experience Passionately Providing Service To Others Preferred.
• Knowledge. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Needed Attributes

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.