Host, Neiman Marcus Cafe- Atlanta

Neiman Marcus Group, Inc.; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Neiman Marcus Group seeks a Restaurant Host in Atlanta to enhance customer experiences by welcoming guests and managing reservations. The role involves collaboration with the restaurant team, ensuring efficient service, and provides a warm environment for customers. Prior customer service experience and familiarity with reservation systems like OpenTable are preferred for this position.

Benefits

Medical, Dental, Vision Benefits

Paid Time Off

Retirement Savings Plan (401K)

30% Associate Discount

Personal Development Opportunities

Qualifications

• Customer service experience is essential.
• Knowledge of the OpenTable platform is required.
• Must have a flexible schedule.

Responsibilities

• Greet customers and provide wait times.
• Manage reservations and seating during service.
• Monitor server performance for smooth dining experiences.

Skills

Customer Service

Knowledge of OpenTable

Job description

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, through remote selling and 5 Neiman Marcus Last Call locations.

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.

Neiman Marcus and Bergdorf Goodman are proud to be part of Saks Global’s distinguished portfolio of world-class luxury retailers and real estate assets.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.

What You'll Do

• Maintain presence at host stand / door to greet and seat customers
  
• Monitor server performance to ensure smooth service during the customers’ dining experience
  
• Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
  
• Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
  
• Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)

What You Bring

• Customer Service experience
  
• Knowledge of OpenTable platform
  
• Associate will have a flexible schedule
  
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG|Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [e-mail].

Additional Information

• Overtime Status: Non-exempt
• Application Deadline: Applications are accepted on an ongoing basis

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus or its affiliates without prior approval from Neiman Marcus Talent Acquisition will be considered unsolicited, and Neiman Marcus will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at [e-mail].

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