Service Assistant / Busser - Neiman Marcus Cafe- Atlanta

Neiman Marcus Group, Inc.; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Neiman Marcus Group is seeking a Service Assistant/Busser to ensure excellent food and beverage service in the dining room. This role involves maintaining table settings, assisting with service requests, and ensuring cleanliness. Ideal candidates will have strong customer service skills and an understanding of food service protocols, working on-site under the supervision of the Restaurant Manager.

Benefits

Medical, Dental, Vision Benefits

Paid Time Off

Retirement Savings Plan (401K)

Financial Solutions

30% Core Discount

Qualifications

• Experienced in serving food and beverage following proper guidelines.
• Knowledge of food preparation and culinary terminology.
• Ability to interact graciously with the public and handle multiple duties.

Responsibilities

• Maintain setup in the dining room, clearing and re-setting tables.
• Deliver food and beverage to guests as indicated by kitchen tickets.
• Assist kitchen staff and service staff with service needs.

Skills

Customer Service

Food Knowledge

Multitasking

Job description

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, through remote selling and 5 Neiman Marcus Last Call locations.

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience.

Neiman Marcus and Bergdorf Goodman are proud to be part of Saks Global’s distinguished portfolio of world-class luxury retailers and real estate assets.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Service Assistant/Busser, you will maintain setup in the dining room to see to it that guests have the level of food and beverage service consistent to the standards set by Neiman Marcus. You will work on-site and report to the Restaurant Manager.

What You'll Do

• Focus on table maintenance in the dining room, including clearing and re-setting tables
  
• Deliver food and beverage to guests as indicated by kitchen tickets
  
• Maintain the bus station and beverage areas
  
• Learn table numbers and sections in the dining area
  
• Assist kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
  
• Assist waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
  
• Setup the dining room with key items, including but not limited to coffee, iced tea, and ice • Maintains dining room by restocking glasses, flatware, and linens
  
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
  
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
  
• Maintains the highest level of hygiene standards
  
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

What You Bring

• Experienced in serving food and beverage and following proper table service guidelines
  
• Knowledge of proper placement of china, glass, and flatware for table settings
  
• Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
  
• Knowledge of food, including preparation and culinary terminology
  
• Ability to interact graciously with the public and handle multiple duties at the same time
  
• Exceptional customer service and problem-solving skills
  
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S.,with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.Our NMG|Way culture, powered by our people, combinesindividual talents into a collective strength to makelife extraordinary.Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at [e-mail].

Additional Information

• Overtime Status: Non-exempt
• Application Deadline: Applications are accepted on an ongoing basis

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus or its affiliates without prior approval from Neiman Marcus Talent Acquisition will be considered unsolicited, and Neiman Marcus will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at [e-mail].

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