Host/Hostess — Welcoming Dining at Carpenter Hall

Hyatt Hotels Corporation; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Wellbeing initiatives

Retail discounts

Job summary

Hyatt Hotels Corporation’s Carpenter Hotel in South Austin seeks a friendly Host/Hostess to welcome guests, seat them, and ensure exceptional dining experiences. You will manage reservations, direct guests to tables, and coordinate with kitchen and service teams to maintain smooth operations.

The role requires basic hospitality experience, good communication, and the ability to uphold Bunkhouse-like policies while delivering warm, genuine hospitality.

Qualifications

• High School diploma or GED required.
• Six months related experience in hospitality or service industry.
• Must be able to speak, read, write and understand the primary language(s) of the workplace.
• Ability to understand other computer programs (i.e. Property Management System).

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Receive and record patrons' dining reservations.
• Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly.
• Help hire and train other Hosts and Hostesses.

Skills

Guest service

Communication skills

Conflict resolution

Education

High School diploma or GED

Tools

Property Management System

Cash register

Job description

Hyatt Hotels Corporation’s Carpenter Hotel in South Austin seeks a friendly Host/Hostess to welcome guests, seat them, and ensure exceptional dining experiences. You will manage reservations, direct guests to tables, and coordinate with kitchen and service teams to maintain smooth operations.

The role requires basic hospitality experience, good communication, and the ability to uphold Bunkhouse-like policies while delivering warm, genuine hospitality.