Host - Hen Quarter

Thompson Hospitality; South Coffeyville (OK); On-site; USD 28,000 - 35,000; Full time

Job summary

Hen Quarter, LLC in South Coffeyville, Oklahoma, is seeking a Host to create a welcoming atmosphere and manage guest reservations. This role involves greeting guests warmly, efficiently managing seating and waiting lists, and ensuring effective communication with staff to enhance the dining experience. Ideal candidates should have experience in a high volume dining setting and possess strong communication skills. Join us to provide exceptional Southern hospitality in an engaging work environment.

Qualifications

• Experience in high volume, upscale casual dining or equivalent preferred.
• Able to work flexible shifts, including weekends and holidays.
• Clear verbal communication skills in a busy environment.

Responsibilities

• Welcome and greet guests creating a positive atmosphere.
• Manage reservations and seating efficiently during busy periods.
• Maintain a clean and organized front-of-house area.

Skills

Effective communication skills

Ability to multitask

Customer service orientation

Job description

Overview

As a Host at Hen Quarter, you will be the first impression of our Southern hospitality, welcoming guests with warmth and genuine enthusiasm. Your role is pivotal in setting the tone for each guest's dining experience, guiding them to their tables and ensuring a smooth transition between service phases. With a focus on exceptional customer service, you will manage reservations, waiting lists, and seating arrangements, all while maintaining a friendly and organized atmosphere. Your effective communication skills will help coordinate with the server, kitchen, and bar teams to ensure seamless operations. Join us to embody the essence of Southern charm and contribute to creating memorable moments for every guest.

Responsibilities

• Warmly welcome and greet guests as they arrive, creating a positive and inviting atmosphere.
• Manage reservations, waiting lists, and seating assignments efficiently to optimize the flow of guests during busy periods.
• Communicate effectively with the server, kitchen, and bar teams to ensure timely and coordinated service.
• Provide accurate information about menu offerings, specials, and any relevant restaurant details to guests.
• Maintain a clean and organized front-of-house area, including the host stand and waiting areas, to enhance the overall guest experience.

Qualifications

• Experience in high volume, upscale casual dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-pace setting.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.