Host - Glenwood's

Copper Canyon Grill; Rockville (MD); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Paid training

Medical, dental, and vision benefits

Advancement opportunities

Team-oriented culture

Job summary

Glenwood's Tower Oaks in Rockville, MD is seeking friendly Hosts to create an exceptional first impression for guests. You will manage reservations with OpenTable, guide guests to seats, and coordinate with servers to ensure a seamless dining experience.

The role emphasizes hospitality, teamwork, and a polished appearance, with competitive hourly pay and benefits described in the posting. Evening, weekend, and holiday availability is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask while maintaining professionalism.
• Comfortable using OpenTable and similar reservation systems.
• Presents a clean, professional appearance and demeanor.

Responsibilities

• Welcome guests warmly and professionally to create a lasting first impression.
• Manage reservations and waitlists using OpenTable, optimizing seating and guest flow.
• Escort guests to tables and introduce them to their server for a smooth handoff.
• Answer phone inquiries and assist guests with reservations and restaurant information.
• Maintain a polished entrance and dining room area and support staff as needed.

Skills

Customer service

Communication

Multitasking

Professional appearance

Team player

Tools

OpenTable

Job description

Host - Glenwood's# Host - Glenwood'sGlenwoods Tower Oaks - Rockville, MD 20852## OverviewSalary Range$18.00 - $22.00 HourlyPosition TypePart TimeJob ShiftWeekends, evenings, and holidaysEducation LevelNot SpecifiedCategoryRestaurant - Food Service## DescriptionAt Glenwood's, our Hosts are the first and last impression our guests have of the restaurant. We are seeking warm, polished, and hospitality-driven individuals who enjoy creating exceptional first impressions and ensuring every guest feels genuinely welcomed. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating memorable experiences, we'd love to meet you.**What You’ll Enjoy:*** Competitive pay* Paid training and ongoing development* Medical, dental, and vision benefits* Opportunities for advancement within a growing restaurant group* A professional, team-oriented culture built on hospitality and excellence**Responsibilities of our Hosts:*** Create a warm, genuine, and memorable first impression by welcoming every guest with professionalism and enthusiasm.* Manage reservations and waitlists using OpenTable while maximizing seating efficiency and guest satisfaction.* Escort guests to their tables while introducing them to their server and ensuring a seamless handoff.* Maintain awareness of reservation notes, special occasions, VIP guests, accessibility needs, and seating preferences.* Communicate effectively with managers, servers, and support staff to ensure smooth dining room flow.* Answer incoming phone calls professionally while assisting guests with reservations and restaurant inquiries.* Maintain a polished, organized, and inviting entrance and lobby at all times.* Monitor dining room pacing and table availability to provide an exceptional guest experience.* Assist with resetting tables and supporting the dining room as needed.* Demonstrate thorough knowledge of menus, beverages, gift cards, and restaurant offerings.* Complete opening, running, and closing side work, including rolling silverware, polishing menus, stocking supplies, and maintaining the cleanliness of the entrance and dining room.* Support teammates and contribute to a positive, hospitality-focused culture.* Performs additional responsibilities, although not detailed, as requested by a manager at any time.## Qualifications* Previous restaurant or hospitality experience preferred (but not required).* Strong customer service and communication skills.* Comfortable learning and using reservation systems such as OpenTable.* Ability to multitask while maintaining professionalism and composure.* Able to report to work as scheduled, including evenings, weekends, and holidays.* Ability to stand for extended periods and lift up to 20 pounds occasionally.* Professional appearance consistent with company standards.* Clean and neat appearance* Ability to work in a fast-paced, team-oriented environment* Must be able to communicate clearly