Guest Experience Host - Warm Welcome and Reservations

Copper Canyon Grill; Rockville (MD); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Paid training

Medical, dental, and vision benefits

Advancement opportunities

Team-oriented culture

Job summary

Glenwood's Tower Oaks in Rockville, MD is seeking friendly Hosts to create an exceptional first impression for guests. You will manage reservations with OpenTable, guide guests to seats, and coordinate with servers to ensure a seamless dining experience.

The role emphasizes hospitality, teamwork, and a polished appearance, with competitive hourly pay and benefits described in the posting. Evening, weekend, and holiday availability is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask while maintaining professionalism.
• Comfortable using OpenTable and similar reservation systems.
• Presents a clean, professional appearance and demeanor.

Responsibilities

• Welcome guests warmly and professionally to create a lasting first impression.
• Manage reservations and waitlists using OpenTable, optimizing seating and guest flow.
• Escort guests to tables and introduce them to their server for a smooth handoff.
• Answer phone inquiries and assist guests with reservations and restaurant information.
• Maintain a polished entrance and dining room area and support staff as needed.

Skills

Customer service

Communication

Multitasking

Professional appearance

Team player

Tools

OpenTable

Job description

Glenwood's Tower Oaks in Rockville, MD is seeking friendly Hosts to create an exceptional first impression for guests. You will manage reservations with OpenTable, guide guests to seats, and coordinate with servers to ensure a seamless dining experience.

The role emphasizes hospitality, teamwork, and a polished appearance, with competitive hourly pay and benefits described in the posting. Evening, weekend, and holiday availability is expected.