Host & Carry-Out Specialist

Bethyl Laboratories, Inc; Dallas (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

The Original Pancake House in Uptown Dallas is seeking a Host/Carry-Out Specialist to manage dining room flow and act as ambassador for off-premise guests. You will greet and seat guests, manage waitlists, and own carry-out orders with care, while maintaining an organized front of house.

Ideal candidates bring a professional appearance, strong multitasking ability, and a team-first mindset to support a fast-paced breakfast and lunch service. Energetic mornings are a plus.

Qualifications

• Professional appearance and confident voice.
• Ability to multitask under pressure.
• Willingness to bus tables or run food when needed.
• Energetic during breakfast and lunch rush.

Responsibilities

• The Welcome: Enthusiastically greet and seat guests, managing the waitlist with a team-first mentality to maximize efficiency.
• The Carry-Out Experience: Own the phone and online ordering process. Ensure every carry-out order is organized, accurate, and packaged with care.
• Stage Management: Keep the entryway and host station pristine and organized, ensuring our stage always looks its best.
• Results-Oriented Communication: Provide accurate wait times to guests and clear updates to the service team to ensure a smooth flow of service.

Skills

On Stage Presence

Detail Oriented

Team Player

Morning Person

Job description

At The Original Pancake House, we don’t just serve food; We delight every guest with an extraordinary breakfast and lunch experience. Whether a guest is joining us at a table or enjoying our food at their desk or home, we ensure their experience is seamless and special.

How We Work (Our Core Values)

• We Serve Enthusiastically: As the first person a guest meets, your energy sets the tone. We greet every guest—in person or over the phone—with genuine warmth and excitement.
• We Are Driven by Quality and Results: For carry-out, accuracy is everything. We double-check every order to ensure it’s perfect, ensuring our quality standards travel all the way to the guest's front door.
• We Are "On Stage": The host stand is the center of the theater. We maintain a composed, professional, and welcoming presence, even during our busiest "performances."
• Hospitality is a Team Sport: You are the air traffic controller of the restaurant. By communicating effectively with servers and the kitchen, you help the entire team win.

The Role

The Host/Carry-Out Specialist is a dual-threat role focused on hospitality and precision. You manage the flow of the dining room while acting as the dedicated ambassador for our off-premise guests.

Key Responsibilities:

• The Welcome: Enthusiastically greet and seat guests, managing the waitlist with a "team-first" mentality to maximize efficiency.
• The Carry-Out Experience: Own the phone and online ordering process. Ensure every carry-out order is organized, accurate, and packaged with care.
• Stage Management: Keep the entryway and host station pristine and organized, ensuring our "stage" always looks its best.
• Results-Oriented Communication: Provide accurate wait times to guests and clear updates to the service team to ensure a smooth flow of service.

Qualifications

• The "On Stage" Factor: Professional appearance, a confident voice, and a natural ability to multitask under pressure.
• Detail Obsessed: A drive for results that ensures every carry-out bag contains exactly what the guest ordered.
• Team Player: A willingness to jump in and help bus tables or run food when the "team sport" requires an extra hand.
• Morning Person: You enjoy the hustle of the breakfast and lunch rush and bring the energy to match it.

Location - Uptown - TX - 2900 Lemmon Ave West