Host & Carry-Out Specialist

Bethyl Laboratories, Inc; Plano (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

The Original Pancake House in Plano, TX is seeking a Host/Carry-Out Specialist to manage seating, greet guests with enthusiasm, and oversee the carry-out experience with precision. You will steward the front-of-house flow, keep the host stand tidy, and communicate wait times to guests and the team to ensure a seamless, friendly breakfast and lunch service.

This role rewards teamwork, punctual energy for morning shifts, and a proactive approach to supporting servers and kitchen staff during peak

Qualifications

• Professional appearance and confident voice.
• Ability to multitask under pressure.
• Willingness to help bus tables or run food as needed.
• Energetic during breakfast and lunch rush.

Responsibilities

• The Welcome: Enthusiastically greet and seat guests, managing the waitlist with a team-first mentality.
• The Carry-Out Experience: Own the phone and online ordering process; ensure carry-out orders are organized and packaged with care.
• Stage Management: Keep the entryway and host station pristine and organized.
• Results-Oriented Communication: Provide accurate wait times and clear updates to the service team.

Skills

Professional appearance

Multitasking under pressure

Team player

Morning energy

Job description

At The Original Pancake House, we don't just serve food; We delight every guest with an extraordinary breakfast and lunch experience. Whether a guest is joining us at a table or enjoying our food at their desk or home, we ensure their experience is seamless and special.

How We Work (Our Core Values)

• We Serve Enthusiastically: As the first person a guest meets, your energy sets the tone. We greet every guest—in person or over the phone with genuine warmth and excitement.
• We Are Driven by Quality and Results: For carry-out, accuracy is everything. We double-check every order to ensure it's perfect, ensuring our quality standards travel all the way to the guest's front door.
• We Are "On Stage": The host stand is the center of the theater. We maintain a composed, professional, and welcoming presence, even during our busiest "performances."
• Hospitality is a Team Sport: You are the air traffic controller of the restaurant. By communicating effectively with servers and the kitchen, you help the entire team win.

The Role

The Host/Carry-Out Specialist is a dual-threat role focused on hospitality and precision. You manage the flow of the dining room while acting as the dedicated ambassador for our off-premise guests.

Key Responsibilities:

• The Welcome: Enthusiastically greet and seat guests, managing the waitlist with a "team-first" mentality to maximize efficiency.
• The Carry-Out Experience: Own the phone and online ordering process. Ensure every carry-out order is organized, accurate, and packaged with care.
• Stage Management: Keep the entryway and host station pristine and organized, ensuring our "stage" always looks its best.
• Results-Oriented Communication: Provide accurate wait times to guests and clear updates to the service team to ensure a smooth flow of service.

Qualifications

• The "On Stage" Factor: Professional appearance, a confident voice, and a natural ability to multitask under pressure.
• Detail Obsessed: A drive for results that ensures every carry-out bag contains exactly what the guest ordered.
• Team Player: A willingness to jump in and help bus tables or run food when the "team sport" requires an extra hand.
• Morning Person: You enjoy the hustle of the breakfast and lunch rush and bring the energy to match it.