Host/Busser

The Original Pancake House DFW; City of White Plains (NY); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Job summary

The Original Pancake House DFW in New York is seeking a friendly Host to welcome guests, seat them, and ensure a welcoming dining experience. You will coordinate with servers and help maintain an organized host stand.

The role emphasizes clear communication, multi-tasking, and presenting menus, handling phone calls, taking to-go orders, and describing promotions to guests. This on-site position offers flexible schedule and opportunities for advancement.

Qualifications

• Prior hospitality hosting or serving experience preferred.
• Strong customer-focus and excellent communication.
• Ability to greet guests clearly and warmly.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Operate cash registers to accept payments for food and beverages.
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Skills

Customer service

Friendly demeanor

Clear greetings

Job description

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings