Host - Bowl and Barrel City Center

Bowl & Barrel; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Bowl & Barrel in Houston is seeking a friendly Host to be the first point of contact for guests and to support seating and guest flow. You will greet guests, provide wait times, escort to dining or bar areas, hand out menus, and help with to-go orders while maintaining a clean reception area and delivering a remarkable guest experience.

This role requires strong communication, good physical stamina, and the ability to multitask during busy shifts.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor seating.
• Good physical condition to walk and stand during shift.
• TABC and Food Handler Certified is preferred.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon departure and thank them for joining us.
• Maintain a clean host reception area.
• Cater to guests who require extra attention.
• Answer incoming calls and address customers’ queries.
• Assist with To-go orders.

Skills

Excellent communication

Organizational skills

Health & safety knowledge

Customer service

Job description

We are looking for a Host to join our team and be the first point of contact for our guests.

Host responsibilities include greeting guests, providing accurate wait times and escorting guests to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you will ensure we provide excellent customer service and Create Remarkable Memories for our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Escort guests to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure, thanking them for joining us
• Maintain a clean host reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist with Togo Orders

Qualifications

• Familiarity with health and safety regulations
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area for available Seating
• Good physical condition to walk and stand during an entire shift
• Comply with all food and beverage regulations: TABC Certified and Food Handler Certified www.learn2serve.com