Host

Riggs Washington DC; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Free hotel nights

Employee discounts

401K

Training & development

Meal provisions

Job summary

Lore Group presents an opening at Riggs Washington DC, a historic hotel on Penn Quarter’s 9th and F Street, featuring Café Riggs and Silver Lyan. The role focuses on guest reception, reservations, and concierge-style service to ensure a welcoming, memorable experience for all visitors.

Join our team in Washington, DC’s vibrant downtown venue and help craft hospitality that blends tradition with contemporary flair. This full-time position offers comprehensive benefits and growth opportunities.

Qualifications

• Hotel experience is not required; a fun and welcoming personality is a must.
• Minimum of one year of restaurant experience is preferred but not required.
• Ability to work in a fast-paced, team environment.
• Willingness to learn and adapt in new situations.
• Pose, elegance and calm demeanor in all situations.
• Exceptional organizational skills.

Responsibilities

• Assist with floor management, hosting, and guest outreach.
• Welcome guests in a warm, personable, sincere, and friendly manner.
• Provide and create a positive environment for everyone in the restaurant.
• Receive calls and book reservations for the guest.
• Obtain guest's information in preparation for their reservation and arrival.
• Anticipate guest's needs, and create personal and memorable experience and solution.
• Perform all other duties as requested by the restaurant manager.

Skills

Customer service

Hospitality mindset

Reservation handling

Communication skills

Organizational skills

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Core Essential Functions

Assist with floor management, hosting, and guest outreach

Welcome guests in a warm, personable, sincere, and friendly manner.

Provide and create positive environment for everyone in the restaurant.

Receive calls and book reservations for the guest.

Obtain guest's information in preparation for their reservation and arrival.

Anticipate guest's needs, and create personal and memorable experience and solution

Perform all other duties as requested by the restaurant manager.

This position requires the following knowledge, skills and abilities

• Hotel Experience is not required - Fun and welcoming personality is a MUST
• A minimum of one year of restaurant experience is preferred but not required
• Ability to work in a fast-paced, team environment
• Willingness to learn and adapt in new situations
• Possess poise, elegance and calm demeanor in all situation
• Exceptional Organizational skills

Pay Range: Hourly $18-$20

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.