Host

American Social - Tampa; Tampa (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

American Social - Tampa is seeking a friendly restaurant host/hostess to greet guests, manage seating, and maintain waiting lists using a seating system. This role emphasizes punctuality, a positive attitude, and guest-focused service.

You will coordinate with servers and managers, stock the host area, ensure cleanliness, and support both front-of-house and back-of-house priorities. Requires 18+, late shifts, and English fluency with basic certifications; weekends and holidays required.

Qualifications

• Must be able to work late night shifts, potentially 12 AM–3 AM.
• Fluent in English; able to speak, read, and write.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Must be available to work weekends and holidays.

Responsibilities

• Greets guests as they enter the restaurant and seats them; manages waiting list.
• Uses seating system (e.g., Open Table) to ensure proper guest flow and communicates updates to managers and guests.
• Coordinates with servers and managers regarding table availability, station assignments, and special requests.
• Keeps host area stocked with menus and supplies; maintains cleanliness of lobby and restrooms.
• Assists with stocking, bussing, wiping tables, rolling silverware, and other FOH tasks as needed.
• Works with team members across departments and supports marketing initiatives.

Skills

Fluent English

Attention to detail

Speed and accuracy

Guest service

Teamwork

Education

Alcohol Awareness Certification

Food handling certificate

Job description

Job Functions:

• Live and embraces American Social Vision and Core Values


• Reports to work on time and prepared for the shift


• Follows all Image and Appearance standards


• Has a positive attitude and provides the best service possible


• Greets guests as they enter the restaurant


• Seats guests, maintains the waiting list, and notifies waiting guests when seating is available


• Utilizes seating system (i.e. Open Table) to ensure proper guest flow


• Monitors reservations and properly communicates updates with managers and guests


• Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests


• Communicates with Table Assistants and Bussers and informs them of tables that need resetting


• Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).


• Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards


• Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash


• Has food and beverage knowledge and is able to answer questions regarding the menu


• Answers telephone and provides directions, hours of operation, take-out orders, etc.


• Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking/assembling take-out orders.


• Supports restaurant maintenance by stocking supplies and keeping it clean and organized


• Practices teamwork during all shifts and supports both FOH and BOH priorities


• Works cohesively with all Team Members


• Flexible to assist in other departments as requested


• Works well under pressure


• Follows the direction of the Managers on duty


• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age


• Ability to work Late Night shifts, potentially to between 12 AM – 3AM


• Works assigned scheduled shifts


• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus


• Food handling certificate a plus


• Fluent in English; able to speak, read, write


• Ability to perform job functions with attention to detail, speed and accuracy


• Ability to transport items up to 30 pounds


• Remain in stationary position for up to 4 hours throughout work shift


• Satisfactorily communicate with guests, management and co-workers to their understanding


• Must be available to work weekends and holidays