Host

American Social; Tampa (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

American Social is hiring a friendly host to greet guests, manage seating, and maintain an exceptional guest flow. You will use OpenTable to coordinate reservations, assist team members, and ensure front-of-house operations run smoothly.

Ideal candidates are 18+, able to work late shifts, and have strong English communication. Food safety certs are a plus, and weekend availability is required.

Qualifications

• Minimum age 18.
• Late-night shifts may be required (up to 3 AM).
• Food handling certificate is a plus.
• Fluent in English (speak, read, write).
• Attention to detail, speed and accuracy required.
• Able to transport items up to 30 pounds.
• Weekend and holiday availability required.
• Alcohol Awareness Certification (ServSafe, TIPs, etc) a plus.

Responsibilities

• Greet guests as they enter the restaurant.
• Seat guests, manage waiting list, and notify when seating is available.
• Use seating system (OpenTable) to maintain guest flow.
• Monitor reservations and update managers and guests.
• Communicate seating and station needs with servers and managers.
• Ensure host areas are stocked and clean (menus, silverware, etc).
• Maintain restroom and lobby cleanliness and sanitation.
• Assist with pre-shift meetings, rolling silverware, and resetting tables.
• Answer phones with directions, hours, and take-out orders.
• Support FOH/BOH priorities and teamwork across shifts.
• Flex to assist other departments when needed.

Skills

Fluent in English

Attention to detail

Customer service

Teamwork

Able to lift up to 30 pounds

Education

Food handling certificate (plus)

Tools

OpenTable

Job description

Job Functions:

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Greets guests as they enter the restaurant
• Seats guests, maintains the waiting list, and notifies waiting guests when seating is available
• Utilizes seating system (i.e. Open Table) to ensure proper guest flow
• Monitors reservations and properly communicates updates with managers and guests
• Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests
• Communicates with Table Assistants and Bussers and informs them of tables that need resetting
• Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).
• Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards
• Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash
• Has food and beverage knowledge and is able to answer questions regarding the menu
• Answers telephone and provides directions, hours of operation, take-out orders, etc.
• Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking/assembling take-out orders.
• Supports restaurant maintenance by stocking supplies and keeping it clean and organized
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding
• Must be available to work weekends and holidays