Host

American Social; Boca Raton (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

American Social in Boca Raton is seeking an energetic Host/Hostess to greet guests, manage the seating chart, and maintain smooth guest flow during peak hours. You will use OpenTable to coordinate reservations, inform servers and managers of seating changes, and keep the host area well stocked and clean.

The ideal candidate is 18+, fluent in English, and able to work late-night shifts, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Available for late-night shifts, potentially 12 AM–3 AM.
• Weekend and holiday availability required.
• Fluent in English (read, write, speak).
• Ability to perform duties with attention to detail, speed, and accuracy.
• Able to lift up to 30 pounds.
• Ability to stand for extended periods and move between stations.

Responsibilities

• Greet guests as they enter the restaurant and seat them or manage waiting list.
• Maintain the waiting list and notify guests when seating becomes available.
• Use the seating system (OpenTable) to manage guest flow and reservations.
• Communicate with servers/managers about table availability, large party seating, and special requests.
• Coordinate with Table Assistants and Bussers for table readiness and resets.
• Keep host area stocked with menus, silverware, and information cards.
• Monitor cleanliness of restrooms and lobby floors; maintain sanitation standards.
• Participate in pre-shift meetings and assist with rolling silverware, seating plans, and take-out orders.

Skills

Customer service

Communication

English fluency

Attention to detail

Teamwork

Work under pressure

Education

Alcohol Awareness Certification (ServSafe, TIPs, etc)

Food handling certificate

Job description

Job Functions:

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Greets guests as they enter the restaurant
• Seats guests, maintains the waiting list, and notifies waiting guests when seating is available
• Utilizes seating system (i.e. Open Table) to ensure proper guest flow
• Monitors reservations and properly communicates updates with managers and guests
• Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests
• Communicates with Table Assistants and Bussers and informs them of tables that need resetting
• Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).
• Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards
• Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash
• Has food and beverage knowledge and is able to answer questions regarding the menu
• Answers telephone and provides directions, hours of operation, take-out orders, etc.
• Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking/assembling take-out orders.
• Supports restaurant maintenance by stocking supplies and keeping it clean and organized
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding
• Must be available to work weekends and holidays