Host

Kaskaid Hospitality; Sioux Falls (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

Kaskaid Hospitality in Sioux Falls, SD is seeking a friendly host/hostess to warmly welcome guests, check in staff, answer phones, take reservations, and seat diners. The role requires excellent communication, basic reading and computer skills, and the ability to multitask in a fast-paced setting.

You will manage reservations with OpenTable, coordinate with servers and managers, keep the host stand and restrooms clean, and ensure every guest leaves satisfied with a positive dining experience.

Qualifications

• Excellent communication with management, servers, and guests.
• Ability to read basic information and understand instructions.
• Basic computer skills for guest reservations and check-ins.
• Ability to visually scan the floor for clean, unoccupied tables.
• Able to work well with others and independently, with strong organization.
• Capable of multitasking and staying organized in a fast-paced environment.

Responsibilities

• Check in all employees and highlight on Open Table.
• Answer the phone, take reservations, and takeout orders.
• Ensure menus are clean and organized.
• Greet, check in and seat guests.
• Print special chits with instructions and hand off to server.
• Review open table reservations and plan the shift.
• Capture guest information in Open Table.
• Coordinate with manager on the floor to control wait times.
• Keep restrooms and host stand clean and stocked.
• Interact with guests to ensure a positive dining experience.

Skills

Excellent communication

Basic reading

Basic computer skills

Visual restaurant scan

Teamwork & independence

Multitasking & organization

Job description

Duties and Responsibilities:

• Responsible for checking in all employees and highlighting on the Open Table system.
• Answer the phone, take reservations, and take takeout orders.
• Ensures menus are clean and organized.
• Greet, check in and seat guests.
• Print any special chits off open table with special instructions hand off to server upon their checking in.
• Review all of the open table reservations and map out the plan for the shift.
• Utilize open table to make sure to capture important information about guests.
• Work with manager on the floor to ensure the proper wait time.
• Ensure restrooms and the host stand are clean, stocked and organized.
• Interacts with guests to ensure positive dining experience.

Knowledge and Skills:

• Excellent communication skills (verbally interacts with management, servers, team members and guests.)
• Basic reading skills.
• Basic computer skills.
• Must visually scan restaurant for clean, unoccupied tables.
• Ability to work well with others and independently.
• Ability to organize and multi-task

Position Type/Expected Hours of Work:

This is an hourly paid position. Days and hours of work vary according to business hours and job requirements. Business operates seven (7) days a week; and hours start as early as 9 AM and can go as late as 2 AM depending on the work required.

Work Culture:

Our hosts carry out our Vision of Being the Leading Purveyor of the Spirit of Hospitality by making sure Every Guest is Leaving Happy! This role will require fast paced service done with a smile and a high level of communication with guests, co workers, Managers and Chefs.