Host

Kaskaid Hospitality; Saint Paul (MN); On-site; USD 21,000 - 26,000; Part time

Job summary

Kaskaid Hospitality in Saint Paul, MN, seeks a friendly host/hostess to welcome guests, manage reservations, and seat guests in a fast-paced dining room.

You will check in employees in OpenTable, answer phones, and ensure the host stand and restrooms stay clean while coordinating with managers and servers to deliver a positive dining experience.

Qualifications

• Excellent communication skills with guests and staff.
• Ability to read and interpret basic information.
• Basic computer skills for reservations and check-ins.
• Visually scan the dining area for clean, available tables.
• Strong teamwork and the ability to work independently.
• Able to organize tasks and multi-task in a busy environment.

Responsibilities

• Check in all employees and highlight on the OpenTable system.
• Answer the phone, take reservations, and takeout orders.
• Ensure menus are clean and organized.
• Greet, check in and seat guests.
• Print special chits from OpenTable with instructions for servers.
• Review open reservations and plan the shift.
• Capture guest information in OpenTable.
• Coordinate with the manager to maintain appropriate wait times.
• Keep restrooms and host stand clean, stocked, and organized.
• Interact with guests to ensure a positive dining experience.

Skills

Communication

Reading

Computer skills

Table scan

Teamwork

Multi-tasking

Tools

OpenTable

Job description

Duties and Responsibilities

Primary duties and responsibilities include, but are not limited to, the following:

• Responsible for checking in all employees and highlighting on the Open Table system.
• Answer the phone, take reservations, and take takeout orders.
• Ensures menus are clean and organized.
• Greet, check in and seat guests.
• Print any special chits off open table with special instructions hand off to server upon their checking in.
• Review all of the open table reservations and map out the plan for the shift.
• Utilize open table to make sure to capture important information about guests.
• Work with manager on the floor to ensure the proper wait time.
• Ensure restrooms and the host stand are clean, stocked and organized.
• Interacts with guests to ensure positive dining experience.

Knowledge and Skills

• Excellent communication skills (verbally interacts with management, servers, team members and guests.)
• Basic reading skills.
• Basic computer skills.
• Must visually scan restaurant for clean, unoccupied tables.
• Ability to work well with others and independently.
• Ability to organize and multi-task

Position Type/Expected Hours of Work

This is an hourly paid position. Days and hours of work vary according to business hours and job requirements. Business operates seven (7) days a week; and hours start as early as 9 AM and can go as late as 2 AM depending on the work required.

Work Culture

Our hosts carry out our Vision of Being the Leading Purveyor of the Spirit of Hospitality by making sure Every Guest is Leaving Happy! This role will require fast paced service done with a smile and a high level of communication with guests, co workers, Managers and Chefs.