Host

Colony Grill; Shelton (CT); On-site; USD 16,531 - 24,796; Full time

Job summary

A top-rated pizza restaurant in Shelton, Connecticut is seeking a dedicated host with strong communication skills to enhance guest experiences. This role involves greeting and seating guests, managing wait times, and providing excellent service in both dining and takeout capacities. Ideal candidates are friendly, detail-oriented team players eager to create a welcoming atmosphere. Come join our dynamic team!

Qualifications

• Confident, clear communication reflecting hospitality values.
• Friendly and customer-focused demeanor.
• Ability to understand and assist guests' needs.

Responsibilities

• Greet guests and manage seating efficiently.
• Provide accurate wait times and manage waiting areas.
• Assist with set up and maintain cleanliness in high-traffic areas.

Skills

Clear communication

Customer-focused personality

Ability to carry trays and service items

Job description

Overview

Voted a Top Workplace and Top Pizza nationally, Colony Grill is looking for a guest-focused, skilled communicator to join our team! You will be welcoming and seating guests, and helping ensure they enjoy an exceptional overall experience, from entry to exit.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to create positive interactions for our team members and guests.

Responsibilities

• Host Role: Greet incoming guests with exceptional hospitality and seat them efficiently.
• Host Role: Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate.
• Host Role: Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating.
• Host Role: Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced.
• Host Role: Engage guests and ensure a smooth handoff to the service staff.
• Host Role: Assist with restaurant set-up and keep the host stand (and other high-traffic restaurant areas) clean, organized, and presentable for guests.
• Takeout Role: Staff high-volume take-out section as scheduled/when needed.
• Takeout Role: Answer phones, recording orders accurately, while providing gracious service to takeout guests.
• Takeout Role: Operate cash register efficiently to accept payments for takeout orders.

Qualifications

• Confident, clear communication. Gracious, professional demeanor reflecting our hospitality-driven mission.
• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to clearly communicate on the telephone.
• Must be able to carry trays, service items or supplies (10-30 lbs.).

Complete our short application today!