Host

JRK Property Holdings, Inc.; Santa Monica (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Holiday pay

Job summary

Hotel Oceana Santa Monica invites applications for a Host who will warmly welcome guests, manage waiting lists, and seat guests at appropriate tables. You will be the first point of contact, using your fine dining experience to ensure a smooth dining room flow.

This full-time hospitality role requires weekend and holiday shifts. You will represent the brand, uphold dress standards, and collaborate with the dining team to deliver exceptional guest experiences.

Qualifications

• Experience in fine dining and table service.
• Ability to manage waiting lists and reservations.
• Excellent communication and guest services skills.

Responsibilities

• Greet guests warmly and seat them at appropriate tables.
• Maintain dining room organization and service quality.
• Answer phones and assist with reservations as needed.

Skills

Fine dining experience

Customer service

Phone reservations

Job description

This is a unique and exciting opportunity to join the team as a Host at the #1 Hotel in Los Angeles, as voted by Travel and Leisure: Oceana in Santa Monica, CA. This oceanfront, all-suite hotel reopened in July 2019 after undergoing a $35 million complete transformation. The restaurant will be newly renovated and relaunched with a brand-new concept and dining room design by Martin Brudnizki. The restaurant will feature a refreshed dining concept inspired by Santa Monica’s lush natural beauty. Expect an inventive menu, artfully prepared plates, and handcrafted cocktails to join a curated wine list—all resulting in a Southern California dining experience beyond compare. We are now seeking motivated and enthusiastic professionals to join our team as integral members.

We are committed to providing exceptional service and unforgettable experiences, catering to discerning travelers from around the globe.

The How

You will utilize your prior experience in fine dining to manage waiting lists, provide accurate wait times, and may answer phones, take reservations, and assist with other tasks as needed. Hosts are the first point of contact, warmly welcoming guests as they arrive and seating them at appropriate tables. Your organizational, time management and customer management skills will help you keep the dining room and food service organized and professional, maintaining high-quality standards and ensuring guest satisfaction.

Your friendly, efficient, and high-touch approach is perfect for engaging guests and team members. You appropriately address guest concerns and escalates complaints as needed.

The Details

You will work a full-time hospitality schedule, defined by operational needs, which includes weekends and holidays.

Must conform to hotel dress and grooming standards, which include meeting the hotel’s dress code, no visible tattoos while wearing a uniform, no unnatural hair colors, no piercings other than one pair of earrings, and neatly groomed facial hair.

Benefits

• medical, dental, vision, 401(k) retirement savings account, and basic life insurance options.
• New employees accrue 80 hours of vacation in the first year and earn up to 80 hours of paid sick leave per year.
• Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six annual holidays*.

To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

Hotel Oceana Santa Monica is an Equal Opportunity Employer.

We will consider all qualified Applicants, including those with Criminal Histories, for employment in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.