Host

The Original Pancake House DFW; Puyallup (WA); On-site; USD 23,000 - 25,000; Full time

Job summary

The Original Pancake House DFW is seeking a friendly, guest‑focused Host to greet guests, seat them, and hand them menus during breakfast service. You’ll help ensure an exceptional dining experience and coordinate with servers for smooth service.

If you thrive in a fast-paced, welcoming environment and can manage seating and pace with strong communication, this is a great team to join.

Qualifications

• Previous hosting or server experience preferred.
• Friendly, customer-focused personality.
• Clear greetings and farewells; understand guest needs.
• Communicate guest needs to staff clearly.
• Ability to speak on the telephone clearly.
• Able to carry trays or supplies 10–30 lbs.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables per needs and rotation.
• Inform guests of current promotions and staff handoff.
• Manage guest flow and provide accurate wait times.
• Bus tables and prepare for next round.
• Clean restrooms, lobby and dining room.

Skills

Customer service

Communication

Multitasking

Telephone communication

Lifting/physical stamina

Job description

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

All potential applicants should be available & willing to work weekends. This is a basic requirement of our team members due to the nature of being a breakfast only restaurant. The Original Pancake House operates 363 days a year, closed on Thanksgiving Day & Christmas Day, 7 days a week from 7 AM-2 PM Monday-Friday and 7am-3pm Saturday and Sunday.

Responsibilities:

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining areas, provide accurate wait times to incoming guests if appropriate
• Bus tables and prepare for next round of guests
• Clean restrooms, lobby and dining room area to ensure proper cleanliness throughout

Qualifications:

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)

$17.13 per hour plus tips! Weekly paychecks paid out every Friday!